State Farm® Insurance Agent Leila Sanchez Albino
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Renissa Dobbins
February 2, 2026
"Today I had a fantastic customer service experience when I reached out to my new State Farm agent. As a new customer, I needed to access my auto & renter's insurance cards and when I called, I spoke with Whitney LaBozzetta. I explained what I needed and she immediately emailed the requested information to me but when I tried to print the cards, I experienced issues on my end with the format used to send them. Whitney was beyond patient and went above and beyond to assist me, offering to resend the insurance cards in multiple different ways all in an effort to ensure I received the cards successfully. She also scheduled a future reminder to set up my autopay. She remained kind throughout the entire process which took a while and remained pleasant on the line while I fumbled around with my printer. She never made me feel as though I was wasting her time. This kind of interaction confirms for me that I've chosen the right agent, and I look forward to this kind of seamless interaction going forward. Whitney, thanks for your patience and for being such a customer service ROCK STAR! State Farm can be assured that you're representing the brand in the best way possible."
Chittaranjan Pattanayak
January 29, 2026
"I did my auto insurance with State fram. The agent Leila has explained alll the benifits to inculde home mortgage insurance . She has very good knoweldge about the insurance prduct."
Melvin Leonel Garcia Muñoz
January 21, 2026
"Terrible service! They refused to give me copies of my insurance documents, which upset me. They're only in it for the money! Date Jan/14/2026 Pésima atención me negaron unas copias de mi aseguranza, eso me disgustó, ellos solo están por dinero!"
"Hi Melvin, it seems you have mistaken us for another agency. You are not a customer in our book. Sorry you didn't get what you needed from your agency, perhaps you'd like to look up who your agent is and reach out to them. If you were our customer we would've sent your documents same day. Have a great day! "
zack nugent
January 15, 2026
"To be honest, when I switched to State Farm I was a little nervous. Dealing with new people when your comfortable with what you got. But, I am really happy I did. Leila and her whole team are amazing. I was able to get emergency insurance for a motorhome i was moving states with added without stress. If I ever have an issue with my bill, I can always call them and they walk me through it. In the long run ill stick with State Farm. Saved me quit a bit, and I had a speeding ticket on my license. Great team, and overall great company to be with."
"Thanks so much Zack! We know you have choices when choosing your insurer, happy you've had the opportunity to work with my amazing team. They genuinely care and work hard to make sure find you auto & home policies that fit your needs. Love hearing that we were able to save you a bunch of $$$ too! Look forward to working woth you folks for manyore years!"
Michelle Aylor
January 14, 2026
"I can’t say enough good things about Leila and her team at State Farm! They truly go above and beyond to make sure my policy meets the best requirements for my needs. After a friend was in a car accident yesterday, I reached out with some concerns, and they immediately walked me through my policy step-by-step. They explained everything clearly and helped changed my coverage so I could feel confident and comfortable. They even stayed in contact with me through text until around 6:30 in the evening, which made the whole process so easy and stress-free. I really appreciate their responsiveness, patience, and dedication to customer service. Highly recommend!"
"Thanks so much Michelle! We are so happy we were able to find you policies that fit your needs and save you a bunch. Making sure our customers are protected correctly and understand what their policies do for them is important to you so it is super important to us. Look forward to working with you for many more years!"
Sid Phillips
January 13, 2026
"Amazing response time and very helpful, highly recommend!"
"Thanks so much Sid! Love hearing that we got back to you quickly, took care of your needs and was able to answer any questions. Look forward to working with you for many more years!"
Emmie Vo
January 9, 2026
"I've been with Allstate for 7 years, handling one auto and one home claim. Eventually, the auto premiums for two cars skyrocketed, so I switched to Progressive, drawn by their lower rates. However, my home insurance premium also increased. I used their services for a year, but I wasn't happy because both my home and auto premiums rose significantly, with no claims or clear explanation, and it was worse than when I was with Allstate. Neither carrier's customer service is good. I do not know who my local Progressive agent is, and the Allstate local agent never followed up with me. My friend sent me Kaylen's number, and she took 1-3 business days to give me a quote for three cars and house premiums. The costs are affordable, even though I heard many people (contractors and clients) say their claims process can be complicated. However, Leila and Jose are my local insurance agent team, and they respond quickly to my calls or texts. Also, they followed up after I contacted them about not being able to reach my claim representative. Thank you, guys."
"Thanks so much Emmie! We are happy that you were referred to our office and had the pleasure to work with one of our best, Kaylen! Thanks for sharing about your past experience with your precious insurer and I'm happy we've been able to make your new experience with auto & home insurance more pleasurable. We care about out customers and will always help when we can. Look forward to working with you for many more years!"
Corbin Pratt
January 7, 2026
"Went above and beyond to get me covered for a reasonable price. Silas was very helpful and diligent. Would 10/10 recommend"
"Thanks so much Corbin! Happy we could find you auto, renters and umbrella insurance that fit your needs. Look forward to working with you for many more years!"
Chris Coutts
December 30, 2025
"Leila Albino took on our legacy account and has continued the excellent service relationship we have with State Farm. We appreciate her efforts on our behalf."
"Thanks so much Chris! It's not always easy to fill big shoes, happy your experience with my team and I have been great. We appreciate your continued loyalty to State Farm. Look forward to working with you for many more years!"
Christian Spilker
December 30, 2025
"Leila and her team are incredibly helpful and knowledgeable"
"Thanks so much Christian! So happy my team takes great care of you and being able to educate our customers so they know what they have is super important to us. Look forward to working with you for many more years!"
Whitney Crane
December 29, 2025
"Leila and her team have been so fantastic helping me switch from my other insurance company. They have been proactive in finding the best options that meet my needs. I would definitely recommend Leila’s team to help with insurance!"
"Thanks so much Whitney! Love when our customers refer their friends and family. Happy you were referred to us, and making sure you had the right coverage to protect you and your little family was super important to us. Thanks for trusting us with those you love most💕 Look forward to working with you folks for many more years!"
Ohck Enriquez
December 24, 2025
"I’d like to mention Kaylen who has been accommodating and responsive with all my questions and requests. She made sure that I get the best rates. I also recommended her to my cousins and they found their rates competitive and they immediately switched their car and home insurances to them. Communication within their team is great as well as I always get a quick call back after leaving a message if Kaylen is busy with other clients."
"Thanks so much Ohck! Kaylen is a gem and always goes the extra in making sure our customers are protected correctly and understands their coverages. Happy our auto and home rates were great, saving our customers money brings a smile to our faces as it does yours. Look forward to working with you folks for many more years!"
Steve Wilcock
December 24, 2025
"Kaylen did an awesome job on getting me new auto and home insurance policies"
"Thanks so much Steve! Happy you got to work with Kaylen, she is certainly one of the best! Thank you for trusting us to protect your autos and home, knowing you have the right coverages is important, and being able ti save you a bunch always makes us happy. Look forward to working with you folks for many more years!"
Joanna Rowden
December 18, 2025
"The staff here have always been so kind and helpful towards me! They do a good job of keeping me updated with policy changes and ways that I can save. They recently told me that my policy is going down $30/month from now on, and I’m not even sure why! I really like working with Stan & always find them to be responsive and professional."
"Thanks so much Joanna! Taking good care of our customers is super important to us. Happy you get to work with my amazing team, they are the best! Wow, that is a BIG savings, good for you🙌 We know your time is valuable so making sure we get back to our customers quickly and efficiently is something we strive ti do daily. Look forward to working with you for many years to come!"
Josh Geigle
December 13, 2025
"I work with Silas for 2 weeks on getting my insurance approved for a vendor and he showed compassion and drive to help me get it done. Highly recommend working with him and Leila!"
"Thanks so much Josh! Silas listens intently, is genuine in his conversations and truly cares about our customers. Happy we got to get your auto covered right and policies in place to protect you if you get sick or injured and protect those you love the most. Look forward to working with you for many more years!"
Jintatida khuttikum
December 10, 2025
"I had an excellent experience working with Leila. She was knowledgeable, patient, and genuinely cared about helping me find the best coverage for my needs. Communication was always clear and prompt, and they made the entire process smooth and stress-free. I truly appreciate their professionalism and dedication. Highly recommended!"
"Thanks so much Jin! Being a small business owner, I know all the things that are important to a fellow small business owner. Happy we got to insure your coffee shops and trusting us with protecting your autos and home as well. Making sure our customers are heard and taken care of is super important to us. Look forward to working together for many more years!"
Kristin Stocking
December 9, 2025
"Leila is very knowledgeable and always finds the best options at the best prices. Hands down the best customer service we've ever had from an insurance agent."
"Thanks so much Kristin! Being able to educate and advocate for our customers is important. Making sure our customers are protected right and being able to save them money brings a smile to our faces. Being your agent is my pleasure, look forward to working with you folks for many more years!"
John Cluff
December 9, 2025
"Leila is the best! She is very friendly and extremely helpful. My most favorite agent I've ever had in my whole life."
"Thanks so much John! I told you, you'd love working with me & my team. Happy we get to insure your autos, home, antiques and more. Being able to cover you correctly and protect what you've worked so hard for is super important to us. Looking forward to working with you for many more years to come!"
Nina Draper
December 7, 2025
"I am updating my original review. Its been a couple years now. Our insurance has steadily gone up. No it's not because of tickets or accidents, just variable rates do that apparently. But where I am drawing a line here is when two different appointments where scheduled, to explain such changes, and both were "mixed up" for different days or times. Not to mention I have repeatedly asked for our insurance cards to be sent to us directly since the app never works correctly or pulls documents up when needed. I can't rely on this unpredictable system. Here we are in December and no new insurance cards. I have had enough of this unprofessional and inconsistent behavior."
"Thank you for your feedback. I want to clarify a few things to make sure the information is clear and concise. Your renters insurance has actually gone down over the past two years, one of your auto policies had two decreases at renewal and in your recent auto renewal (12/04/25) your savings exceeds $700.00 over the next 6 months. I did miss our first scheduled call because of a mix-up on my part, but we rescheduled and completed the meeting as planned. The ID cards were emailed on 07/21/25, and you confirmed receiving them on 07/22/25. We also requested that hard copies be mailed to your address that same day, as you requested. Please note that we don't mail ID cards directly from our office. I also don't see any notes on a request for ID cards after 07/21/25. While we work hard to take good care of you, insurance rates and clais decisions are set by the company and are outside of our control. We appreciate your continued business and will remain committed to providing honest, attentive service. Original Reply: Thanks so much Nina! It was so nice meeting you and your husband in person. Making sure our customers know what coverages they have is super important. Taking care of our customers like their family is what we're known for. Looking forward to working with you folks for many more years! "
Roxann Jeppesen
December 5, 2025
"Jose was super helpful getting me insurance for my home."
"Thanks so much Roxann! Happy you got to work with Jose, and he was able to get your home insured. He pays attention to detail and makes sure customers understand what their policies do for them. Look forward to working with you for many more years!"
Lada Evans
December 4, 2025
"Silas was an expert at helping setup my policy!"
"Thanks so much Lada! So happy Silas got to help put your life policy in place. He listens and cares about what our customers need. We know how important it was to make sure they would be no financial worry for your loved ones. Look forward to working with you for many more years!"
Carlos Posas
December 4, 2025
"Silas Evans hooked me up with service and declarations like no other, and Leila herself followed up. Consider it the beginning of superb security for my family and me."
"Thanks so much Carlos! Silas was so happy he could get your new home insured, congrats again! I love when I get to talk with our customers, especially sharing in such an exciting family event. Look forward to working with you folks!"
Jason Weichers
December 3, 2025
"Leila has been such a great help for. Very attentive and prompt. I had so much going on and just did not have time to round up information for her, she was able to basically do all the dirty work for me."
"Thanks so much Jason! Life happens and gets busy quick, but so happy we finally got you all set up. Knowing we are protecting what you've worked correctly is most important. The team and I look forward to working with you for many years to come!"
Pepito Pro
December 3, 2025
"I talk to Jose agent. He was great"
"Thanks so much Pepito! Happy you got to work with Jose, he truly cares about our customers. Thank you for trusting us to insure your autos and trailer. Look forward to working with you for many more years!"
Tom S
November 30, 2025
"Leila is a great agent. I had a life insurance question due to a family situation and while in the end she wasn’t able to provide me with a solution she did all she could to find a solution including offering me other companies who may be able to provide something for me. You really get to know what type of person you are dealing with when they can’t directly serve you. A great service person won’t leave you with just a sorry can’t help you but will go out of their way to help point you in a good direction or hand you off to someone who can and that’s what Leila did."
"Thanks so much Tom! Making sure my customers trust me is super important. It's not about "selling" anything and instead it is about educating, advocating and sincerely caring about the people who entrust us to protect them correctly. We strive to be there for our customers when they need us, and I'm happy I could help in your time of need. Looking forward to working with you folks for many more years!"